"Dear Renee, I first made contact with you after seeing a photo of one of your saddles on Facebook, I loved it and knew that it was just what I wanted 'one day' and now I'm pinching myself because it's here and it's better than I ever imagined. Thank you for making this process smooth and easy. Each step was just as you said it would be and your work exceeds all of my expectations. My saddle is beautiful!!! It looks and feels amazing and I am so happy knowing my girl is comfortable. Thank you for your warm and friendly service, for the pictures and videos along the way, for the regular updates and prompt replies. Most of all thank you for your incredible attention to detail! This is evident in everything you do and is second to none. Love and gratitude, Emma & Tee."